Looking for Answers?
What are the shipping charges?
Shipping charges vary based on the delivery location. You will find the shipping charge at the checkout or in some cases on the product page.
Do you ship internationally?
If you're an international club or business looking to design custom gear for your team please email us and one of our expert Account Managers will get in touch with you to discuss your requirements.
When will I receive my order?
Pre-orders will be produced once the Club Store has closed. Production may take 5 - 7 weeks. If you selected 'Pick-Up' your order will be delivered to your Club for collection. If you selected 'Delivery' we will ship the order to you once it is produced.
shipping DELIVERY TIMES
Do I have to be home to receive my order?
No you don’t, Australia Post will leave a card explaining how you are able to pick up your order or to arrange redelivery. Use the details on the card to arrange redelivery if required, in most cases your order will be taken to the nearest post office.
When will I receive my order?
We aim to dispatch within 1-2 business days once the merchandise has been produced and it has arrived at our warehouse facility in Australia. Delivery can take up to 2-5 business days via Australia Post Standard Service. If you have requested delivery to a regional area within Australia, please allow 5-8 business days for standard delivery. We cannot guarantee any firm delivery dates during peak periods.
refund policyREFUND POLICY
How do I return an item?
If you have purchased from a Club Store and received a faulty item, please contact the club rep directly. For all order related enquiries, returns and refunds, contact the club directly.
PAYMENT METHODSPAYMENT METHODS
How does Afterpay work?
Pay for your purchase over 4 equal instalments, due every two weeks. You'll pay your first instalment at the time of purchase, and the remainder over time.
Afterpay is always zero interest, and there are never additional fees when you pay on time. The only fees are for later payments. We'll email your payment schedule and send notifications so there are no surprises.
Enjoy instant approval decision and shipment. You'll know you've been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose. Delay the pay, not your gratification.
Payment reminders - communication vis SMS and email prior to payments become due. Afterpay does everything it can to help customers pay on time.
For more information visit www.afterpay.com.au
What payment types do you accept?
- Credit Cards (including VISA, MasterCard and American Express)
- Debit Cards
- Discount codes
How secure is this site?
We place huge importance on the security of our site. All transactions, from signing up to your account, to making a payment, are encrypted using an SSL Certificate to secure all your confidential information via GoDaddy.
For added security, we pass the payment handling to Level 1 PCI DSS Compliant payment gateways such as Stripe, PayPal and Afterpay. We want to give you peace of mind that your transactions are handled securely 24/7. Your credit card information is not stored on our servers at any time.
Coupons / DiscountsCOUPONS / DISCOUNTS
How do I use a coupon or promo code?
Apply your coupon or promo code on the checkout page, for it to be reflected onto your order prior to placing your order.
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My AccountMY ACCOUNT
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