Looking for Answers?
Custom Teamwear CUSTOM TEAMWEAR
Can I customise my team kit with our colours and logos?
With nearly 30 years' experience in designing and manufacturing performance apparel for teams of every size, ISC Sport specialise in custom teamwear. Use our online Customiser to design your team kit for - Rugby League, Rugby Union, Football, Aussie Rules, Cricket, Basketball, Netball, Touch Football, Swimwear and Outerwear.
Don't see what you're looking for? Email us at teamwear@iscsport.com
What sizes do you offer?
We offer full on field and off field garments in men's, women's and children's sizes to meet the Australian sizing standards. Find our Teamwear size guide here.
Product Care
You can find product care instructions on the product listing on the club shop and on the garment itself. Our products are made using a variety of materials so please read the care instructions carefully to ensure longevity of your garment.
Do you have a product list or catalogue I can see?
We certainly do. Our full 2025 Teamwear Catalogue is available now on our website.
Club Shops CLUB SHOPS
What is a Club Shop?
A Club Shop is an online storefront that allows you to sell your custom teamwear through the ISC Sport website. Each club shop features an individual set of rules, order dates, delivery and pick-up options. Be sure to check this information at the top of your club shop.
How do club shops work?
You’ve created your club’s products, now we can set up a club shop for you with a unique link to purchase your club’s merchandise online. Club shops are created to take pre-orders only. This means that you and your customers can expect orders to be ready in 5-7 weeks from when the club shop closes.
What’s the benefit of opening a club shop?
We take the manual handling out of selling your products from your club directly. An online store is created with your unique products and operates as a standard e-commerce store. It also means that you can more accurately determine order quantities so that you don’t have to hold physical stock on hand. It’s convenient, efficient and easy to navigate.
How long will my club shop be open for?
There is no time constraint for how long your club shop is open for. Please be mindful that your club shop is open for pre-order only. Once we close your club shop, we can start getting your custom teamwear made and delivered to your club.
Can I make changes once I’ve placed an order?
Once placed, you cannot make changes to your order.
Is there a limit to how many products I can sell on my club shop?
No, there is no limit to how many items you can list on your club shop.
I’d like to add personalisation to my products, is this possible?
Absolutely! We can create personalisation fields so that customers can add name and/or number to a product.
Is there a minimum order quantity on products?
Yes. The minimum order quantity, for most products is 20-30 items.
How do I let my club know when the club shop is live to start placing orders?
Your dedicated Account Manager will provide you with a unique URL for your club shop on the ISC Sport website that your customers can directly access. Alternatively, you can view your club shop on our website, Home > Club Shops > Select your club.
I missed my ordering window. Can I still place an order?
Unfortunately, not through the club shop. Please contact your club rep or email teamwear@iscsport.com
Shipping and Delivery SHIPPING AND DELIVERY
What are the shipping charges?
Shipping charges when placing an order via club shops vary based on the delivery location. You will find the shipping charge at the checkout or in some cases on the product page.
Delivery charges apply to all custom teamwear orders. Charges vary based on delivery location. These will be advised at the time of order being placed.
Do you ship internationally?
If you're an international club or business looking to design custom gear for your team please email us and one of our expert Account Managers will get in touch with you to discuss your requirements.
Please note that we do not offer international shipping for club shop orders.
When will I receive my order?
Pre-orders will be produced once the Club Store has closed. If you selected 'Pick-Up' your order will be delivered to your Club for collection. Club will advise when your order is ready for collection. If you selected 'Delivery' we will ship the order to you once it is produced.
Custom teamwear production times will vary depending on the type of garment ordered. Sublimated products can be manufactured in 5-7 weeks, whilst cut & sew products can be expected to be delivered 8-10 weeks. Fast track items can be made in 4-6 weeks.
Do I have to be home to receive my order?
No, you don’t. If you’ve placed an order through a club shop, you will receive tracking information via Australia Post. If not home at the time of delivery, Australia Post will leave a card explaining how you are able to pick up your order or to arrange redelivery. Use the details on the card to arrange redelivery if required, in most cases your order will be taken to the nearest post office.
For custom teamwear orders, delivery will be made to designated address. Order may be left without signature. You will be provided tracking information prior to shipping.
I haven't received a confirmation email. Has my order gone through?
For club shop orders, please email customerservice@iscsport.com with your full name and club that you’ve placed your order under. We’ll be in contact with you from here.
For custom teamwear orders, please email teamwear@iscsport.com with your full name and club name that you’ve placed your order under. We’ll be in contact with you from here.
refund policyREFUND POLICY
How do I return an item?
If you have purchased from a Club Shop and received a faulty item, please contact your club/organisation/school directly.
ISC Sport cannot accept returns or perform exchanges for any club shop orders. All returns/exchanges are to be managed by the club and the Account Manager.
For all club shop order-related enquiries, returns and refunds, contact your club/organisation/school directly.
What if my custom teamwear order is incorrect?
For all custom teamwear inquiries, please contact your dedicated Account Manager. You will find their contact details in previous email correspondence.
PAYMENT METHODSPAYMENT METHODS
How does Afterpay work?
Pay for your purchase over 4 equal instalments, due every two weeks. You'll pay your first instalment at the time of purchase, and the remainder over time.
Afterpay is always zero interest, and there are never additional fees when you pay on time. The only fees are for later payments. We'll email your payment schedule and send notifications so there are no surprises.
Enjoy instant approval decision and shipment. You'll know you've been approved within seconds. Orders ship as they would with any other form of payment, as quickly as you choose. Delay the pay, not your gratification.
Payment reminders - communication vis SMS and email prior to payments become due. Afterpay does everything it can to help customers pay on time.
For more information visit www.afterpay.com.au
What payment types do you accept?
- Credit Cards (including VISA, MasterCard and American Express)
- Debit Cards
- Paypal
- Afterpay
- GPay
- Discount codes
promotionsPROMOTIONS
How do I use a coupon or promo code?
Apply your coupon or promo code on the checkout page, for it to be reflected onto your order prior to placing your order.
How can I be given a heads up on all updates?
Sign up to our newsletter via our homepage and simply enter your email address, that's it. You'll be the first to receive all our latest offers, news and competitions.
Should you wish to unsubscribe, just click the unsubscribe link located at the bottom of our emails and we'll remove you from our mailing list.
Do you have any promotions or special offers available currently?
Our 2025 Aussie Rules, Rugby League and Rugby Union Pack Prices are available now. Get your Guernsey/Jersey, Playing Shorts and Socks + Training Tee at the special price of $18.50 incl. GST.
Looking for a way to commemorate your 2024 Premiership? Customise our Fast Track Wet Weather Jacket with Premier text and your club logo with delivery in 3-4 weeks. Available for a limited time.
Want to know what other exclusive offers we’ve got coming up? Subscribe to our newsletter.
My AccountMY ACCOUNT
How do I unsubscribe from your newsletter?
Open any newsletter sent to you by the ISC SPORT.
Scroll to the bottom of the newsletter and click "Unsubscribe"
Please allow up to 3 business days for the subscription removal to become effective.
How is ISC supporting SCHF??
ISC Sport have committed to donating $1 from every Custom Teamwear Pack sold from June 2023 onwards to SCHF as well as supporting SCHF raise awareness for children's health and staying safe when playing sports. All funds raised will go to help kids of all ages, all illnesses, and all conditions as well as fund research into a wide range of childhood diseases.
ISC will work closely with the team at SCHF in creating content to spread key messages throughout the year.
How does $1 donation from every Custom Teamwear Pack work?
It's quite simple - We offer custom Teamwear apparel packs for a large range of sports throughout the year. These packs include multiple garments to fully kit out your team. Simply order the packs best suited to you, we will donate $1 from each pack sold to SCHF and you get great gear at great value. Contact us today for more information HERE.
Privacy and Security PRIVACY AND SECURITY
How secure is this site?
We place huge importance on the security of our site. All transactions, from signing up to your account, to making a payment, are encrypted using an SSL Certificate to secure all your confidential information via GoDaddy.
For added security, we pass the payment handling to Level 1 PCI DSS Compliant payment gateways such as Stripe, PayPal and Afterpay. We want to give you peace of mind that your transactions are handled securely 24/7. Your credit card information is not stored on our servers at any time.
HOW CAN YOU ENQUIRE ABOUT, ACCESS AND CORRECT YOUR PERSONAL INFORMATION?
We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). You may request access to the information which we hold about you and request its correction if you believe it to be incorrect. We can also correct your Information if we are satisfied that it is incorrect.
There are some circumstances where we can refuse to give access to information. These include where given access to the Information would:
(a) pose a serious threat to the life, health or safety of an individual or the public,
(b) have an unreasonable impact on the privacy of others; or
(c) be frivolous or vexatious.
The other exceptions are detailed on the Australian Privacy Principles.
If you wish to access or correct your Information, please contact ISC at:
Customer Service
ISC LIVE.DREAM.PLAY. PTY LTD
3/222 Botany Road
ALEXANDRIA NSW 2015
Email: customerservice@iscsport.com
For security reasons, any request for details of information held by ISC should be made in writing.
Before we provide you with access to your personal information we may require some proof of identity. We may charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part.